Get in touch
We would love to connect with fellow ocean lovers, aquarium enthusiasts, and marine explorers! Whether you have questions about our exhibits, need assistance with your aquatic setup, or just want to chat about the wonders of the deep blue, we are here to help.
Contact us
Contact Information
Dive into the Deep with Us! 🌊
Have a question about marine life or need help planning your visit? We are here to assist you on your underwater journey. Reach out and lets explore the wonders of the ocean together!
Let me know if you want any refinements! 🐠💙
Send us a message
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email from the above form, and we’ll get back to you as soon as we can.
🐠 What types of aquatic products do you offer?
We supply a wide range of aquarium products exclusively for traders and retailers, including freshwater and marine fish supplies, aquascaping materials, koi fish, filtration systems, lighting, and aquarium accessories.
📦 How can I track my order?
You can track your order by visiting the ‘Track Order’ page and entering your order number. Once shipped, you’ll receive an email with tracking details.
🏢 Do you sell directly to the public?
No, we only sell to traders and retailers. If you are a business looking to stock aquarium products, feel free to register with us.
🚛 What are the shipping options?
We offer fast and reliable domestic shipping to ensure timely delivery to traders and retailers. Shipping fees and estimated delivery times will be provided at checkout.
📜 How do I become a registered retailer?
If you are a business looking to purchase aquarium products in bulk, you can apply for a trade account by signup as a trader or contacting support. Once approved, you will gain access to our wholesale catalog and pricing.
💰 Is there a minimum order quantity (MOQ)?
Yes, we have minimum order requirements for wholesale purchases. Please check the product details or contact us for more information on bulk pricing and order volumes.